Descripción del empleo

  • Senior
  • San Telmo - Capital Federal - Argentina
  • Publicado el viernes 6 de noviembre de 2020
WarnerMedia Argentina is hiring an OTT Ops Lead (Over-The-Top – Ops) for Digital Operation Area. The OTT Ops Lead is responsible for supporting the operators by leading the staff and organizing the team, he/ she will also coordinate daily tasks, schedules and shifts, monitor the progress of Incident´s resolution to ensure accomplish SLAs. They shall Help on Issue solving, diagnosis and troubleshooting. This position is also responsible foe leading communications during Critical/High Incidents. The OTT Lead Ops is the point of contact and escalation to vendors and relevant teams within WarnerMedia, they are also in charge of helping OTT Tech Lead training the operators, assisting Manager to accomplish WM and Team goals and assisting Manager to create/update processes and documentation. Knowledge, skills and abilities - Monitoring and operation experience of OTT/Digital Platforms - Basic knowledge of Live Streaming, VOD: Transcoding, Content Delivery Network, Metadata, CMS. - API Rest - Experience on Testing: QA, UAT, Smoke Tests. (Selenium, Appium, CDK, SDK, Postman or SOAP) - Advanced English - Programming knowledge (Webhosting, Scripting, Java-Java Script and Python) - Cloud Computing – Environments - Interesting in the Entertaiment industry - Experience on team leadership - Service oriented, priorities and sense of urgency. Collaborative spirit - Willing to hook into Major or High Priorities issues when necessary.

Requisitos

Excluyente

  • Idioma: Inglés Avanzado

Deseable (no excluyente)

  • Formación: Universitario Finalizado
  • Áreas de Estudio: Ing. Electrónica, Ing. Informática / Sistemas, Sistemas / Tecnología, Sistemas de Información, Telecomunicaciones